Refund policy

Thank you for purchasing our products at Concretepaint & Books! 

If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer returns or exchanges within 30 days of purchase. You can return your product for store credita different product, or a refund to the original payment method. 

Please contact us with any questions at concretepaintandbooks@gmail.com.

To initiate a return or exchange, please complete the following steps: 

  1. Contact us at concretepaintandbooks@gmail.com
  2. Login to our online return portal using your email address and order ID
  3. Choose the products you wish to return or exchange from your order
  4. Print the prepaid shipping label that you will receive by email
  5. Send all items back to us using the label provided
  6. Once we’ve received your return, you’ll be automatically refunded on your original payment method. You will receive a refund in 5-10 days 

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on gift cards.